This page lists the subprocessors that may process Customer Personal Data in connection with the Services, as referenced in our Data Processing Addendum. We keep the list current and notify customers of changes as described below.
1How we choose and manage subprocessors
Before engaging a subprocessor, we assess its security and privacy practices and enter into a written contract that imposes data protection obligations no less protective than those in our DPA. Subprocessors may process Customer Personal Data only to provide their service to us, only on our instructions, and must maintain appropriate security measures and report incidents to us. We remain responsible to you for their performance.
2Current subprocessors
The following third parties may process Customer Personal Data to provide the Services. Some, such as the AI providers and accounting sync, are used only when you use the related feature or connect the integration. Services you connect from your own account, such as Google Workspace, Microsoft 365 or Zoom, act under your agreement with that provider.
3Infrastructure and hosting
Our core infrastructure, meaning database, authentication, file storage, and realtime, runs on managed cloud infrastructure operated by our hosting subprocessor, which in turn relies on certified underlying cloud data centers for physical security.
4Notification of changes
When we add or replace a subprocessor that processes Customer Personal Data, we will update this page and, at least 30 days before the new subprocessor begins processing, notify customers who have subscribed to subprocessor change notices. To subscribe, email privacy@stelaah.com.
5Objecting to a change
If you have a reasonable, data protection related objection to a new subprocessor, tell us within the notice period and we will work in good faith to address it. If we cannot, you may, as your sole remedy, terminate the affected Services as described in the DPA.
6Contact
Questions about our subprocessors? Email privacy@stelaah.com.
Questions about this policy? Email legal@stelaah.com.
Back to top