Know the whole relationship
See active work, open decisions, commercial status, and recent communication together.
Give every client the attention of your only client.
Stelaah keeps the relationship, the work, and the commercial truth together. Your team can move from brief to approval to invoice without rebuilding context in chat, spreadsheets, and inboxes.
Make handoffs visible
Assign owners and keep the brief, file, feedback, and next action attached.
Connect work to money
Keep estimates, time, scope changes, invoices, and payment status in the same story.
Client management starts before the project and continues after delivery.
A useful system holds both the relationship and the production reality. It should show what was promised, what changed, who owns the next move, and what the work is worth.
Keep discovery and scope with the client
Capture needs, stakeholders, objectives, constraints, budget, risks, and the accepted estimate before the project begins.
Run delivery from connected projects
Give strategy, creative, production, and account owners a shared view of the plan while keeping each deliverable tied to its brief and decision history.
Move feedback out of scattered threads
Collect client-facing files and approvals in a clear place. Preserve what was requested, what changed, and who approved the result.
Protect the commercial relationship
Connect tracked time, budgets, change requests, retainers, invoices, and reminders so account health is not a month-end surprise.
Strong enough for many roles, simple enough for a small team.
Solo creativeOne place to move from lead to brief, delivery, and payment without maintaining several systems.
Small agencyClear account and delivery owners, repeatable projects, client approvals, shared files, and live billing context.
Larger agencyScoped client access, department handoffs, approval routing, workload visibility, reporting, and an auditable decision trail.
Creative agency client management, answered.
What is client management for a creative agency?
It is the operating layer that connects client history, scope, active work, decisions, approvals, files, time, billing, and relationship health. It reaches beyond a contact record.
How is Stelaah different from a sales CRM?
A sales CRM usually centers on pipeline and contacts. Stelaah continues through delivery, collaboration, approvals, time, invoicing, and the ongoing client relationship.
Can clients see internal agency work?
Client-facing access can be scoped to the material, requests, approvals, files, and updates intended for that client. Internal work can stay internal.
Make the relationship as visible as the project.
Bring one active client into Stelaah and connect the work around them.