Current records
Clients, contacts, opportunities, projects, time, expenses, documents, invoices, payments, accounting, permissions, configuration, and identifiers.
FreshBooks presents small-business accounting and billing capabilities including clients, estimates, proposals, retainers, time, expenses, projects, invoices, payments, bank connections, reports, and project profitability.
Clients, contacts, opportunities, projects, time, expenses, documents, invoices, payments, accounting, permissions, configuration, and identifiers.
Lead or intake, commercial handoff, delivery, time, costs, client action, billing, payment, reporting, exceptions, and closeout.
Coverage, source ownership, balances, access, exports, implementation effort, integration risk, migration evidence, and rollback remain visible.
The useful product is the one your team can keep current while preserving ownership, evidence, and the client relationship.
Inventory the active records, finance rules, workflows, client behavior, permissions, reports, templates, integrations, configuration, and source identifiers the agency depends on.
Rebuild one representative client relationship from lead or request through delivery, time, cost, invoice, payment, reporting, and closeout.
Test missing inputs, changed scope, incorrect tax or rate, failed integration, permission boundary, invoice correction, export, and recovery.
Compare specialist depth, operating clarity, client experience, finance boundary, administration, implementation, total stack cost, and migration risk.
Confirm current plan availability, limits, integrations, and migration behavior directly with each provider.
Product facts checked against FreshBooks product support overview on 2026-08-09.
An agency may need a different balance of specialist depth, client experience, delivery, finance, configuration, integrations, administration, implementation, or price.
Use one active client workflow with real roles, financial records, an integration boundary, a meaningful exception, export, and recovery scenario.
Start with active clients and work, signed records, future commitments, unpaid invoices, payment evidence, permissions, and source identifiers.
Start with one active client and the hardest normal exception.