Current records
Clients, contacts, opportunities, projects, time, expenses, documents, invoices, payments, accounting, permissions, configuration, and identifiers.
Pipedrive focuses on sales CRM with contacts, organizations, visual pipelines, deals, activities, email, automation, reporting, forecasting, proposal or document connections, projects, and integrations.
Clients, contacts, opportunities, projects, time, expenses, documents, invoices, payments, accounting, permissions, configuration, and identifiers.
Lead or intake, commercial handoff, delivery, time, cost, client action, billing, payment, reporting, exceptions, export, and closeout.
Coverage, source ownership, balances, access, exports, implementation work, integration risk, reconciliation, and rollback remain visible.
The useful product is the one your team can keep current while preserving ownership, evidence, and the client relationship.
Inventory the active records, finance or CRM rules, workflows, client behavior, permissions, reports, templates, integrations, configuration, and identifiers the agency uses.
Rebuild one representative relationship from lead or request through delivery, time, cost, invoice, payment, reporting, and closeout.
Test missing data, changed scope, incorrect rate or tax, failed integration, permission boundary, financial correction, export, and recovery.
Compare specialist depth, operating clarity, client experience, finance or CRM boundary, administration, implementation, total stack cost, and migration risk.
Confirm current plan availability, limits, integrations, and migration behavior directly with each provider.
Product facts checked against Pipedrive CRM features on 2026-08-09.
An agency may need a different balance of specialist depth, client experience, delivery, finance, configuration, integrations, administration, implementation, or price.
Use one active client workflow with real roles, financial or CRM records, an integration boundary, a meaningful exception, export, and recovery scenario.
Start with active clients and work, signed records, future commitments, unpaid invoices, payment evidence, permissions, and source identifiers.
Start with one active client and the hardest normal exception.