Consent and minimization
Collect only the operational fields required for the stated analysis and remove direct client identifiers.
Late payment begins before the invoice becomes overdue.
This study separates delivery-to-invoice delay, invoice-to-due time, due-to-payment delay, disputes, and follow-up effort. Findings will be published only after an adequate anonymized sample is available.
Definitions before conclusions.
Every measure will include its formula, sample, period, exclusions, and known limitations.
Billing latencyTime between the agreed billable event and successful invoice delivery.
Payment latencyTime between the contractual due date and verified payment.
Recovery effortHuman time and number of touches required after the original invoice was sent.
Exception typeNon-delivery, incorrect details, approval delay, dispute, processing delay, or financial hardship.
No invented averages and no anonymous certainty.
Stelaah will publish sample size, collection dates, business mix, metric definitions, missing-data treatment, and material conflicts of interest with every result.
Comparable definitions
Normalize dates, currency treatment, status meaning, and the unit of analysis before aggregation.
Visible limitations
Explain selection bias, small groups, missing records, and where the data cannot support a conclusion.
Help produce evidence worth citing.
Participation and questions are welcome. No customer result will be published without permission.