Business operations concept · updated August 9, 2026
Employee Net Promoter Score
Employee Net Promoter Score is a survey-based metric measuring how likely employees are to recommend their workplace to others.
Example
A quarterly one-question survey asks staff how likely they are to recommend the company as a place to work, scored on a 0-10 scale.
Why it matters
A simple, repeatable score gives a leadership team an early, comparable signal of morale trends across quarters, rather than relying on informal impressions.
Limits and cautions
A single score can't explain why sentiment changed. It works best as a prompt to investigate, not as a complete answer on its own.
Relevance to Stelaah
Stelaah's team surveys and reporting can track a recurring internal metric like this over time where that capability is configured.
This connection describes product intent, not a guarantee that every plan or workflow supports every related capability.