Design the handoff before automating the reminder.
Automation can create records and send predictable prompts, but it cannot repair an ambiguous promise, missing owner, or unresolved exception.
Run this sequence with one real engagement, record where human judgment enters, and automate only the stable parts.
Confirm the signed scope and commercial state
Record the source evidence, accountable owner, completion condition, and next action before the workflow advances.
Create the canonical client and project records
Keep exceptions visible and human-owned instead of allowing an automation to record a result that did not happen.
Send one structured welcome and intake path
Record the source evidence, accountable owner, completion condition, and next action before the workflow advances.
Assign internal owners, dates, access, and dependencies
Keep exceptions visible and human-owned instead of allowing an automation to record a result that did not happen.
Pause automation when an exception appears
Record the source evidence, accountable owner, completion condition, and next action before the workflow advances.
Stelaah connects the commercial promise, delivery record, decision history, and next action.
Use the onboarding checklistFinal checklist
- A verified source record for the transition
- One accountable owner
- A visible completion condition
- A named exception path
- A client-safe communication step
- A durable next action and due date