Business operations concept · updated August 9, 2026
Mean Time to Recovery
Mean time to recovery is the average elapsed time between an incident starting and normal operation being restored.
Example
Across the last five service disruptions, a team averaged 40 minutes from first alert to full restoration, giving them a concrete number to try to improve.
Why it matters
How quickly a team recovers from a problem is often more within its control, and more useful to track, than trying to prevent every possible failure.
Limits and cautions
A single unusually long incident can skew the average. Looking at the distribution, not just the mean, gives a more honest picture.
Relevance to Stelaah
Stelaah's incident and task timestamps can supply the start and resolution times this metric is built from, where that data is tracked.
This connection describes product intent, not a guarantee that every plan or workflow supports every related capability.