Business operations concept · updated August 9, 2026

RACI

RACI is a framework naming who is Responsible, Accountable, Consulted, and Informed for a given piece of work.

Example

For a client proposal, the writer is Responsible, the account lead is Accountable, legal is Consulted, and the client success team is Informed once it's sent.

Why it matters

Naming these four roles explicitly prevents the common failure where several people assume someone else owns a decision or task.

Limits and cautions

A RACI chart for every small task becomes overhead. It earns its cost on cross-functional work where ownership is genuinely unclear.

Relevance to Stelaah

Stelaah's task ownership, watchers, and approval fields can encode Responsible, Accountable, and Informed roles directly on a piece of work.

This connection describes product intent, not a guarantee that every plan or workflow supports every related capability.