Differentiate by outcome and access
Packages should reflect a meaningful difference in work, speed, access, risk, evidence, or service level.
Build three reviewable service packages from delivery effort, internal cost, external cost, capacity, target margin, deliverables, boundaries, and approval assumptions.
Packages should reflect a meaningful difference in work, speed, access, risk, evidence, or service level.
Use internal cost and realistic capacity. Do not confuse the billing rate with the cost of delivering the service.
State included work, limits, client responsibilities, revisions, response assumptions, external costs, and the change path.
Compare planned and actual hours, external cost, margin, demand, outcomes, and exception work before changing the package.
No. They are internal planning floors under the assumptions entered. Market position, value, demand, tax, overhead, risk, currency, and commercial strategy require separate review.
Capacity reveals how many packages can be delivered at once and whether the package leaves room for administration, leave, sales, and unplanned work.
No. Present only options that genuinely fit the client and that the organization can deliver responsibly.
Continue in Stelaah when the result needs owners, client context, decisions, files, dates, and progress.
Continue in Stelaah