Golden Record

Example

A client's phone number differs across the CRM, the accounting tool, and an old spreadsheet; the golden record is whichever one is designated as authoritative after reconciliation.

Why it matters

Designating one version as authoritative resolves the ambiguity of which conflicting copy to trust when they inevitably disagree.

Limits and cautions

Establishing a golden record requires an actual reconciliation process; simply picking one system by default without verification can just make a wrong answer official.

Relevance to Stelaah

Stelaah's connected client records are intended to serve as the single source a workspace treats as authoritative, reducing conflicting copies elsewhere.

This connection describes product intent, not a guarantee that every plan or workflow supports every related capability.