1 Set up roles with least privilege
Access follows plan, then workspace, then role and per-person grants. Give each person the least they need.
- Keep the owner and admin count small. Only a few people should have owner or admin rights. Everyone else should be a member.
- Assign members, not admins, by default. New teammates start as members and are elevated only when a real need exists.
- Use per-person grants for exceptions. When one person needs a little more or less, use grants and restrictions rather than promoting them to admin.
2 Review membership regularly
Access is enforced at the database, so removing a member removes their ability to query your data, not just their menu.
- Deactivate people who leave promptly. Remove access as part of offboarding, the same day where possible.
- Reassign their work. Move open tasks, projects, and client ownership to an active teammate.
- Re-check admin list quarterly. Confirm every owner and admin still needs that level.
3 Tune per-member access
The interface decides what to show; the database decides what a person is allowed to query. Keep the two aligned to least privilege.
- Enable only the features each role needs. Use workspace toggles and per-member access so people see the modules relevant to their work.
- Restrict sensitive areas. Billing, settings, and exports should be limited to owners and admins.
4 Configure retention & deletion
Owners and admins control how long each class of record is kept, and can place legal holds before anything is purged.
- Set retention policies by record class. Define how long each type of record is kept, based on your legal and business needs.
- Place legal holds where required. Hold records that must not be deleted while a matter is open.
- Review purge blockers. Check active blockers before scheduling a purge, so nothing needed is removed.
- Confirm your obligations first. Stelaah provides the policy engine and evidence trail; review your own legal obligations before setting schedules.
5 Export an Audit Pack
For security reviews, procurement, or your own records, owners and admins can export operational evidence from Settings.
- Export the Audit Pack when reviewed. It includes CSV evidence, retention and deletion evidence, a security scorecard, and a printable review summary.
- Trust the redaction. Secrets and credential-like fields are redacted from exported payloads.
6 Share client portals safely
Client portals and account-free links let clients act without a full account. Scope them to just what the client needs.
- Share only what the client needs. Give each client access to their own records, not the whole workspace.
- Treat portal links as sensitive. Anyone with an active link can use it, so share it with the intended person and revoke when done.
7 Understand AI routing
Aria routes requests through the provider configured by authorized Stelaah platform operators. Workspace content is not used to train third-party foundation models, and provider keys stay server-side.
- Review the current provider list. The Subprocessors page identifies the providers that may process an Aria request.
- Brief your team on AI use. Anything Aria generates is labelled AI-generated and should be verified before you rely on it.
8 Keep owner & billing current
Recovery and continuity depend on the right people being reachable.
- Keep at least two owners. So you are never locked out if one owner is unavailable.
- Protect owner and admin logins with two-factor. Sign in with a Google account that has two-factor authentication enabled, so your highest-privilege accounts are the hardest to compromise.
- Keep billing and contact details current. So renewals, receipts, and important notices reach the right person.
9 Report issues
If you spot a security problem, or something in your configuration you're unsure about, tell us. Report vulnerabilities to security@stelaah.com rather than exploiting them. We support good-faith research and will not pursue action against researchers who follow responsible disclosure.
Related: Security overview, Security & Privacy FAQ, and Data Processing Addendum.
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